Okay, so I was hesitant to move here initially. But I was swept off of my feet by the new manager Alyssa and her leasing agent, Amanda. First of all, these girls are my absolute favorite and the best thing is going into the office to talk to them. They showed me my current apartment two separate times and were so patient with me through the entire process and specifically on how long it took me to actually sign me lease. Alyssa made everything so absolutely easy I couldnât believe it. Both times that they took me to view my new place, they were so pleasant. They took their time to explain everything multiple times, even with my incessant and repetitive questions - they were just an absolute joy to work with. I ended up getting a newly renovated 1 bedroom (which is absolutely GORGEOUS by the way) and itâs so reasonably priced that I couldnât pass up the deal. Even when going into the office when they are swamped, I was never a burden and itâs never obvious that there hands are full. Phones can be ringing back to back - but they are always answered, girls are always smiling, everyoneâs always helped super promptly.
I personally have only rented houses for the last 5+ years and downsizing to an apartment was something I really had to consider. However, these girls are 90% of the reason as to why I decided to. Itâs so important to live somewhere that has an office staff thatâs pleasant, attentive and easy to work. Itâs near impossible to find those things now a days and dealing with most leasing staff is comparable to stabbing your own eye out with a fork. These girls make living here an absolute delight and I know with certainty that if there was ever an issue, they would address it promptly. Every apartment complex will have their own issues or things that theyâre working on or addressing - none of them are perfect. Sure theyâre doing some renovations and theyâre making a few changes - But I seriously have 0 complaints, I have nothing but positive things to say. I love my apartment and I love these girls.
Thank you Villa Nueva and THANK YOU ALYSSA AND AMANDA!